Reviews
What customers say.
Recent Google reviews from Charlotte neighbors.
Just the BEST!!! Great for phone screen replacement and camera glass replacement. Also has a great selection of phone cases to keep your screen safe.
Just got my phone fixed here and they did an absolutely wonderful job. They have authentic Apple parts and the prices are much lower than other phone repair places.
The cellular doctor was fast, efficient and affordable. If you're in the Charlotte area stop by and tell him I sent you.
I love it when things go smooth and I will definitely be using their services again. Return customer for sure...
Freddy basically gave me a second opinion, and I was able to purchase a phone on hand so that I wasn't left without a phone or an old, slow one that I had. THANK YOU!
Great experience getting an iPad screen repaired. The pricing was upfront and the work was done in a couple hours. Highly recommend!
I replaced my iPhone 14 Pro Max screen and it’s working wow. Thank you to Anderson for helping me in this process. Appreciated
Walked in with a bad phone and walked out within 20 minutes with the screen replaced as good as new. Easy transaction. No problems. Will use again should there be a need.
Yooo Freddy is the Best with the phones 🤝
Si quieres que tu celular funcione, ven al Doctor de los teléfonos. Son los mejores. Les doy 10/10. Hacen un trabajo excelente, rápido, económico además de maravillosa forma de tratar a los clientes.
Very professional, polite people, fixed my phone in 10 minutes!! Would recommend to anyone who needs their devices fixed!
The best customer service ever. Got my stuff quickly fixed and the best screen protection I've ever had. Thank you so much!
Had a wonderful experience with Anderson! Honest and helpful. Repaired my phone for a minimal cost and was super speedy and respectful throughout the whole process! Thanks Cellular Doctor and thanks Anderson!
A wonderful experience hands down! In ten minutes or less my phone was fixed and in complete working order — I was quoted three days plus elsewhere! Will definitely refer 100%!!!
The back of my iPhone was shattered and I thought it would be a $500 repair. Freddie guided me to the best remedy and got the work done quickly, affordably, and professionally. It looks like the Apple Store fixed it! By far the best and most transparent cell phone repair company in Charlotte.
If you need your phone fixed right then this is the place. Freddie is so helpful and fixes it right the first time. The price is right! 100 percent recommend them!
Sargar was so helpful. I'm so grateful. I couldn't find anywhere willing to fix my daughter's iPad screen. They did an amazing job — it looks brand new — and at a reasonable price. Thank you!
Imagine an honest car mechanic that you can trust. That is Cellular Doctor. This place is a gem, and Freddie is an incredible business person. Clear communication, straightforward information, and often told what I didn't need to save me money. I can't recommend this place enough.
Ready to fix it?
Why Charlotte trusts Cellular Doctor
Hundreds of neighbors across Charlotte, Matthews, Mint Hill and Ballantyne have brought us cracked screens, dead batteries and water-damaged phones.
Cellular Doctor is an independent repair shop at 7146 E Independence Blvd in Charlotte, NC, at the intersection of Independence Boulevard and Margaret Wallace Road, next to the Volvo dealership. We repair iPhone, Samsung Galaxy, Google Pixel, Motorola, iPad, MacBook and Windows laptops, and most screen or battery jobs are finished in about 15 minutes while you wait.
The reviews on this page come from customers who walked in with a broken device and walked out with a working one. The themes repeat: honest quotes given up front, no surprise charges, parts that actually match the original display, and a technician who explains what failed and why.
We publish our prices so you know the cost before you arrive, we offer both an aftermarket LCD tier and a premium Soft OLED tier on newer iPhones, and every eligible repair carries a limited lifetime warranty on parts and workmanship. Board-level, liquid-damage and data-recovery work carries a 90-day warranty.
If something isn't right after a repair, bring the device back. Standing behind our work is the reason customers send their families and coworkers to us, and it's the reason we ask for a review only after the repair is done and you're happy with it.
Free pickup and delivery is available within 20 miles of the shop, fully prepaid online, so you never have to leave your home or office to get a device fixed.
Frequently asked questions
- Are these reviews real?
- Yes. They come from customers who had repairs completed at our Charlotte shop and left feedback on Google or Yelp. We never write or buy reviews.
- How can I leave a review?
- Search for Cellular Doctor Cell Phone Repair on Google Maps, or ask any technician in the store and we'll send you the link.
- What if I'm not satisfied with my repair?
- Call us at (704) 905-5893 and bring the device back. Eligible repairs are covered by our limited lifetime warranty on parts and workmanship.
- Do you repair devices other than phones?
- Yes — tablets, laptops, desktops and earbuds, in addition to every major phone brand.